Privacy Policy

Privacy Policy

We are committed to respecting our customer’s privacy during and after shopping with us. From time to time you will be asked to submit personal information about yourself in order to receive or use services on our website. By providing this information you enable Faith Jewellers to provide you with the services you select. Whenever you provide us with such personal information we will treat it in accordance with this policy. We always aim to act in accordance with current legislation and aim to meet internet best practice.

In order for us to process your transaction we do require your name, billing/shipping address, phone number, email address and credit card information. This information is used to process your order and if necessary to contact you regarding your order. If we do need to contact you this will initially be done via email, in the case of needing to contact a customer more urgently this will be done via telephone.

We will also need to provide your name and delivery address to third parties involved in the processing of your order for example Royal Mail, the courier used to deliver your parcel.

You have a right to request a copy of the personal information that we hold on file about you and to have any mistakes corrected. Please email if you wish to make such a request.

If you are under 16 years of age you must have the permission of a parent/guardian before providing any personal information to us, under age users without consent are not permitted to provide us with personal details.